Classroom technology is mission critical in the majority, if not all, of our classrooms. Faculty and students rely on technology functioning on a daily basis. We will explore a proactive approach to AV system design as well as preparation for a reactive response.
You will hear how we have shifted our focus from unmanaged classroom technology to classroom technology with enterprise-level management. Classrooms now provide faculty with helpdesk access from a touch panel at the teaching station. Enterprise reporting allows our support staff to perform health checks as well as address issues when a class is in session.