For years now higher education has been warned of the impending merger of AV and IT and been warned of its possible pitfalls. With AV-Systems becoming more dependent on IT services for everything from cabling to providing the framework for creating standards, the attempts to shoehorn all AV into an IT framework often creates avoidable problems. This presentation uses video-conferencing at the University of Trinidad and Tobago as an example of a common AV/IT service in higher education that can become entangled in the web of ‘IT-fying’ an AV service, what went wrong and what was done to successfully turn video-conferencing around for the University.
In this session we will discuss:
• AV as an IT service? Who owns AV?
• How hard can AV be? Have we oversimplified AV systems and services?
• Where did we go wrong? More importantly, what did we do to fix it?
- Campus IT / Instructional Technology